I am connected but my teacher is not.
What should I do?
You should wait for your teacher to connect. Once connected he/she will always appear on your video chat screen. If your teacher is late or does not show, you will be compensated as indicated in our "Cancellation Policy".
How do I set up my account?
To create your Blazaar user account, please complete the registration form by clicking on the option at the top of the menu or on the extended menu below. Or follow this link here.
If I decide to stop taking classes, which were paid in advance, will I be reimbursed?
If you decide to interrupt your classes, but still have a balance of Blazys in your favor, these cannot be reimbursed. We do recommend using them all, as there will always be a good combination of languages, classes and teachers for you.
Are all teachers qualified?
All teachers are selected on the basis of their academic experience and their language teaching skills.
Are all teachers native speakers?
Not all teachers are native speakers. A non-native speaker can be excellent and is more aware of the student's specific problems. A non-native teacher can be perfectly capable of conveying high-level language teaching.